Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-repair-services-houston.easygaragefix.com (hereafter referred to as “Garage Door Repair Services Houston,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://garage-door-repair-services-houston.easygaragefix.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between our users, including authorized account holders.

Please note that this policy does not extend to third-party platforms, websites, apps, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data when:

  1. You sign up for an account and use our applications or services as an authorized user.
  2. You visit our website, including any interactive features and pages.
  3. We communicate with you via email, calls, texts (SMS), or other messaging services for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various types of personal information, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account numbers and other financial data when you use our services for financial transactions.
  4. Purchase Information: Product/service preferences, order history, and purchase-related communications.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and IP addresses associated with your mobile devices when you use our apps.
  6. Location Data: GPS coordinates or other location-based services data if you opt to share it during service requests.
  7. Feedback: Reviews, ratings, comments, and suggestions submitted by users regarding our services.
  8. Social Media Information: Publicly available information from social media platforms when users connect their accounts for seamless sharing or login.
  9. Product Information: Details about products you have purchased or shown interest in, including product preferences and specifications.

We collect this data through various methods: user input forms, account settings, browsing activities, server logs, cookies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as allowing you to navigate through pages.
  2. Preference Cookies: Used to remember your preferences, language choices, and other customized settings.
  3. Analytics Cookies: Track user behavior on our site to provide insights for improving our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data as necessary for the purposes it was collected, including:

  1. Fulfilling service or product requests.
  2. Maintaining account security and verifying user identities.
  3. Complying with legal obligations and industry regulations.
  4. Analyzing trends and maintaining the performance of our services.

Once the data is no longer needed for these purposes, we delete or anonymize it to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols for secure data transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Control: Only authorized personnel with legitimate business reasons can access sensitive data.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access and Rectification: The right to access and request corrections or updates to your personal information.
  2. Erasure (Right to be Forgotten): The ability to request the deletion of your data under specific circumstances.
  3. Restriction: Limiting the use of your data for certain purposes.
  4. Portability: Obtaining a copy of your data in a portable format, allowing you to transfer it to another service provider.
  5. Objection and Non-Discrimination: The right to object to the processing of your data and to be free from discrimination based on your exercise of these rights.

To exercise any of these rights or for data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us: